Charging on the go

With a bp pulse full membership subscription, you can enjoy our best value on the go tariffs to charge on the bp pulse network, starting from £0.44/kWh. 

You’ll also get access to free charging on selected bp pulse points, as well as a physical access card, all for just £7.85 (inc VAT) per month. Oh, and all new members get 1 month's free subscription, then we’ll give you £9 credit every month for 5 months*.

If a subscription isn’t right for you, you can still access the bp pulse network, just on a higher tariff, on a pay-as-you-go basis. Just top-up at least £5 in your account to start a charge.

* When you download the bp pulse app and register and upgrade to a full bp pulse membership subscription (£7.85 inc VAT per month), we’ll give you your first month’s subscription free, plus a £9 charging credit each month for the following 5 months. Total of £45 credit is only valid if you remain a full member for 6 months from registration. Further terms and conditions apply.

†Pay 20% less than if you Pay As You Go: our best on the go rates start from £0.44/kWh.

Charging on the bp pulse network is an app-driven experience. You can sign up for a free or full membership by downloading the bp pulse app.

If this is your first time using our app, select ‘sign up’ and follow the onscreen instructions to complete your account. Or see ‘I’m logging into the app for the first time...’ within these FAQs for a step-by-step guide.

Once you've registered as a free member, you’ll have the option to upgrade to a full membership subscription (and our best on the go tariffs) within the app. 

Or, if you'd prefer to try out our free membership and upgrade to a monthly full membership later, just navigate to your account section in the app when you're ready and click on ‘Upgrade membership’.

The easiest way to cancel your subscription is by cancelling your direct debit with your bank directly. If you were a subscription member before 3rd December 2020, you may also be able to login to the website to cancel your subscription. Your access card will stop working immediately and any existing credit will no longer be available. 

When you log back into your account on the app, your account will be updated to show you as a free member. For security reasons, we cannot cancel your subscription over the phone or by email.

Your username is the email address that you used to sign up with. If you’ve forgotten your password – try resetting it through the app. If this doesn’t work then call our 24/7 customer services team on 0330 016 5126 and we’ll do our best to help you.

If your access card is lost or stolen, you can request a new one in the app or call our customer care team. 

This will disable your existing access card and we’ll send a new one to your registered address. 

A replacement fee of £10 will be added to your next invoice. If you need to charge before your new card arrives then you can do so using the app.